Shipping policy

Order Dispatch and Tracking
Once your order is dispatched, you will receive a shipping confirmation email containing carrier information and your tracking number. Please check your Junk/Spam folder in case the email is misplaced.

Courier Selection
We may occasionally switch couriers to ensure we provide our customers the best possible service and pricing. Rest assured, we will always strive to deliver your order efficiently and on time.

Shipping Rates
Shipping costs are determined based on the weight, size of the order, and the shipping destination. You can review the estimated shipping price at the Checkout Page before completing your purchase.

Customs & Import Duties
Please note that your order may incur customs and import duties upon arrival in your country. These charges are the responsibility of the customer and are required to release the goods from customs.

Non-Payment of Duties
Senfume is not responsible for any taxes, duties, or customs charges that may be applied to your order. If you refuse to pay these charges, we are unable to process any refunds or returns related to the refusal of customs payments.